SAP | Time Entry Mobile Application

The existing Time Entry mobile application received negative reviews throughout the mobile application stores. The average rating was 1.95 stars across the Google Play and App Store. The challenge was to redesign the application to provide a seamless time entry experience for workers.

Old Time Entry App - Add Task

Old Time Entry App - Add Time

• Analysis of Google Play and App Store reviews using AI
• Data mining to better understand user behaviors
• User interviews with 8 workers to understand behaviors

Key Insights:
• Tedious time entry process
• Information overload and lack of hierarchy
• Outdated user interface and design patterns

Sketched and wire framed initial ideas to gather feedback on designs and iterate quickly:

Proposed improvements:
• Copy time functionality for more efficient entry process
• Modern mobile design patterns & components (calendar, card, time picker components)
• Progressive disclosure to show only the most necessary information

Copy Time (Monthly Time sheets) idea 1

Copy Time (Monthly Time sheets) idea 2

• Created interactive prototypes in Figma
• Conducted usability testing with 5 workers to test and validate design decisions

Takeaways:
• Users liked copy time and modern design
• Confusion surrounding whether entire time sheet would be submitted or just one day

• Onboarding process to reduce confusion in registration process
• Improved progressive disclosure to reduce information overload and highlight main actions
• Copy time functionality to speed up time entry
• Review and submit time sheet pages to confirm time entries

Onboarding flow

Add task and time flow

Copy time flow

Submit time sheet flow

• Constraints lead to creativity - Constraints in the tech we used to develop the app limited the amount of components and patterns we had access to for the designs. This required get creative in using what we did have to solve pain points and meet the established goals.
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• Gaining alignment among stakeholders - There were several stakeholders I met with on a weekly and monthly basis to present design progress. At first, it was extremely difficult to align everyone on a path forward. Over time, I learned how to effectively align stakeholders on designs early to ensure we continued to move the project forward.